smoke smell reload

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  1. A

    Smoke on reload on Ambiance Elegance

    Hi guys - there have been similar threads but I’m really struggling here so would appreciate any specific advice. I got an Ambiance Elegance 36 installed in the summer and am starting to use it now. I get no smoke on startup, providing I light it properly - I do top down and ensure I get it...
  2. L

    I can SMELL SMOKE but can't SEE SMOKE ??????

    Every time I reload my heater, we can SMELL SMOKE. We were getting visible smoke out the heater on reload until we extended the flue. Now our flue is over 175cm above the roof opening and more then 5 meters from the hearth. The heater is working much better but still get smoke. We are still...