installer damage

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  1. M

    Regency f2500 Installed today - I am concerned

    First time wood stove owner. Just had a Regency F2500 hybrid catalytic installed. The door was damaged so the installers ordered a new one. Once they left, I was checking it out and noticed that the primary air damper does not open all the way and take significant effort just to move the handle...
  2. S

    Is this gasket good ?

    Hi, I just had my wood stove installed and the gasket seems teared up. Is this good ? I don't want to be picky with the installator but with the price tag on this stove I expect to be fully functional. What you all think ?
  3. M

    Installers damaged hardwood floor, what are my options?

    I would greatly appreciate any opinions on what’s the normal plan here. We have a heritage house, built in 1913 with original old growth Fir floors. Obviously the floors have a wonderful patina and were a huge feature when we bought the house. We have had a woodstove installed. And during the...