hudson river stove works

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  1. Chris_F

    Pellets not burning completely, piling up, making black soot. Any ideas why?

    Good afternoon everyone. I have a Hudson River Stove Works brand Chatham model freestanding pellet stove in my living room. It was installed 4-1/2 years ago. Ever since I started using it this past November, it's been running worse than it used to: - the pellets are not burning as rapidly as...