by-pass plate

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    Lopi Cape Cod Insert - Flames past the bypass slider?

    I had a Lopi Cape Cod Insert installed 1 year ago and have noticed since that time that flames can be seen through the breastplate of the stove, licking up past the bypass slider when the stove is heating up and the air is kept high. Has anyone else experienced this and is it normal? It has me...
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    By-Pass Control Rod separated from By-Pass Plate

    I own a 2001 Fireplace Xtrordinair Zero Clearance Wood burning Fireplace Model 44 Elite. Recently the two prongs of the by-pass control rod separated from the two protrusions on top of the by-pass plate. Don't ask me how. Seems physically impossible, but they have. Neither the local dealer from...
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