[ Back to Club house ]
3/2/96
1. "Pat Kerr" <[email protected]> wonders about the
trade show
2. [email protected] (John D. Braddock Jr.) - Harman Stoves says we
can't protect folks from themselves.
3. Craig Issod ([email protected]) - RE: new site for HearthPro retail
software/HearthNet growing/This list
3/5/96
1.Ventless - Continued - by Craig Issod, ([email protected])
2.Jotul - Press Release, Jotul Receives ISO 9001 Certification ([email protected])
3.Terminal Case - Some good thoughts from one dealer who has already given
up !
3/6/96
1. What can we do ?
2. Answer to "What can we do?"
3. Wood is good ?
3/8/96
1. Comments about the "Wal-Mart" thing (Tim Nissen)
2. More Comments (Gerry Hare)
3/8/96#2
1. Anybody know Paul Stegmeir's email, fax or phone #.
2.Follow up on our gravity-vent insert explosion
3.Response to Tim, Wal-Mart
3/10/96
1. RE: Paul Stegmeir phone # - From [email protected]
2. Lessons Learned from nasty Story
3/15/96
1. Please come and meet the webmaster and netheads ! (Craig Issod)
2. Vermont Castings and CFM.....the first problem report ? (Jim Butchart)
3. Leaving HEARTH - Bye Bye , Tracy (Tracy Wurtzel)
3/18/96
1. Leaving for Charlotte
3/26/96
1. Welcome Back from Charlotte
3/28/96
1. What was up in Charlotte ? (Jim Butchart)
3/30/96
1. Boring Charlotte - and is onyone doing business on the NET ?
2. Help with sources and parts
03/02/96
1. "Pat Kerr" <[email protected]> wonders about the trade
show
2. [email protected] (John D. Braddock Jr.) - Harman Stoves says we
can't protect folks from themselves.
3. Craig Issod ([email protected]) - RE: new site for HearthPro retail
software/HearthNet growing/This list
In this Issue:
1. "Pat Kerr" <[email protected]> wonders about the trade
show
For the first time in a long time the HPA show is being held in a city which
I would actually _not_ go out of my way to avoid (as in Vegas, Reno, Nashville).
I would like to hear from dealers who have gone. What are the advantages
you see in going to this yearly event. Mostly, I wonder about folks who
don't go because they are distributors or manufacturers reps, but who go
to get something out of the show for their businesses back home. Is it worth
it? It's a fairly long hop from Canada, as it is from many parts of the
US.. I also wonder how much is relevant to the Canadian market. We have
our own show every year in Toronto and it has usually been worth going to.
I agree with Craig that the hearth industry is changing and needs the 'heart'
put back into it. Pat Kerr Sunworks; Hawkesbury, Ontario Pat Kerr [email protected]
[email protected] ___________________________________________________________________
2. harman X-PipeHub: usa.pipeline.com X-PipeGCOS: (John D. Braddock Jr.)
tragic as these type of incidents are it does'nt take a rocket scientist
to figure out that you don't burn trash indoors any time for any reason,,
mainly because unless you inspect each and every item for explodability
content .... WHAMMO-BAMMO!!!,, and we have a new horror story to read about...
3. Craig Issod Writes: Hello to all my wired friends. The good folks at
Fireside in Bend Oregon have come up with an amazing softwar package called
HearthPro - designed for and by hearth retailers. For more info, go to their
web page under the "clubhouse" section of HearthNet. Remember,
to get there you need to typr the url http://hearth.com/news/club.html and
then the username "hearth" and password "fire". HearthNet
is experiencing a tremendous growth spurt, with new manufacturers and retailers
signing up on a daily basis. If you have been "sitting on the fence"
about signing up, I urge you to get going so we can avoid TOO far of a backlog.
This mailing list is starting to grow nicely, and we are getting close to
attaining a critical mass. of course, no matter how many member we have,
if all of us keep quiet then there won't be much dialog. With that in mind,
I welcome folks to post to the list -- any subject related to the members
is fine. In fact, you can post just to introduce your self ! I have also
been remiss in not introducing new members of the list ..with that in mind,
let me mention just a few of the folks who have signed up recently: [email protected]
(love less ash company) [email protected] (Village West) - The Hearthwarming
and Trade Mag folks [email protected] (Hickory Stove, N.C.) [email protected]
(BC Gas Util, Van) [email protected] (Highstown, NJ - Energy Alternaives)
03/05/96
1.Ventless - Continued - by Craig Issod, ([email protected])
2.Jotul - Press Release, Jotul Receives ISO 9001 Certification ([email protected])
3.Terminal Case - Some good thoughts from one dealer who has already given
up !
1. The new Hearth and Home magazine has some very good stuff about Ventless,
along with many other good articles. I know many folks don't get around
to reading this stuff, but this months mag is important - it not only have
some killer content, but it has the scoop on the Trade Show.
2. Jotul Press Release JØTUL USA RECEIVES ISO 9001 CERTIFICATION
Jøtul, the world's leading manufacturer of cast iron heating stoves,
has announced that it is now registered as an ISO 9001 manufacturer. "This
is another important step in maintaining our international leadership,"
said Eivind Lindqvist, president of Jøtul USA. "ISO 9001 certification
assures customers in the global marketplace that our quality control and
production methods meet the latest standards for defect-free products."
An upgrade from the ISO 9000 standard, the ISO 9001 quality system integrates
Continuous Improvement principles with specific steps to control costs,
increase productivity and reduce waste. It offers manufacturers a strong
competitive advantage both in providing access to the global marketplace
and in satisfying increasing customer demand for quality. "With ISO
9001 certification, Jøtul can remain on the leading edge of this
industry," Lindqvist added. "It is an important component of our
ongoing commitment to research and development, strict quality control and
environmentally-sound production technology." Based in Norway, Jøtul
has been designing and manufacturing quality cast-iron stoves since 1853.
Known for craftsmanship and outstanding performance, Jøtul offers
a complete line of both wood-burning and gas-fired stoves, in a variety
of styles, sizes and finishes. Jøtul USA is headquarted in Portland,
Maine; for additional information, call 1-800-797-5912 or visit the Jøtul
stove website at http://www.hearth.com/jotul/jotul.html.
3. Terminal Case (Craig Issod says) I have received a very interesting letter
and response to the recent article "the Dream is Over" in the
From the Center section of the Clubhouse. It's author thinks that the water
is already over the dam, and it will be tough to get it back. The article
is quite long, so if you'd like to read it, go to http://hearth.com/news/club.html
and then go to the "from the Center" area. Some Quotes from the
letter: "I am quitting this industry - and this saddens me." "It's
sad that manufacturers (mostly) see retailers as all Mom and Pop - no matter
how sophisticated their expertise, reputation or sales" "This
may already be terminal. The specialty dealer is caught in the greed crossfire,
as the "Dream" author said. Be confident that it is greed. I know
manufacturers who have vastly exceeded their owner's fondest dreams in terms
of sales, growth , prof
03/06/96
1. What can we do ?
2. Answer to "What can we do?"
3. Wood is good ?
1. What can we do ? (Ventless) >From Richard Kerr Sunworks Hawkesbury,
Ontario Dear Craig, I agree with your approach as expressed in "The
Dream is Over" and "Danger Ahead". I think a pivotal issue
that will show the quality of the industry is the 'ventless' issue. To me,
the promotion of 'ventless' is a cart without a horse or marketing without
a good, safe product. Consider Paul Stegmeir's current report in 'Hearth
and Home'. He is critical of the research and the guidelines, but soft-pedals
his criticisms. The story tries to put a positive spin on it by advising
'proper selection', etc. Where is the research on health effects? Would
the proponents of ventless put one in their own home? Are they so desperate
for profit that they are willing to put people's health at risk before the
health effects of ventless appliances are fully studied? Do you remember
Dow Corning breast implants? What can be done by those in the industry who
question the product? Richard Kerr Pat Kerr [email protected] [email protected]
Richard, I am answering this, as well as posting it on the list. ____________________________________________________________________
2. Craig Issod ([email protected]) responds You ask, What can we do ? -
I think we are already doing it - just by questioning the studies and demanding
more information, we are producing a result. We will continue to petition
the manufacturers, AGA and the HPA to further the research being done. It
is my feeling (and the author in Hearth and Home), that: 1. These products
are only for occasional use (1 to 3 hours a day) 2. A new generation of
products will be produced , after all the studies are in, which address
most of the current problems. When and if this happens, it's going to make
the manufacturers have a little mud on their faces, as here are some quotes
I have heard from these makers: 1. No, overuse is not a problem - you can
use them 24 hours a day 2. Pets, smoking and other such factors will not
affect the burning of our logs 3. The ODS provides a sure bet against products
of combustion in the home. Our stores sell unvented products, but we have
large signs above them saying "these are for occasional use, etc. etc
-- if you are looking for a more serious solution to your heating needs,
ask about direct - vent or top vent appliances." We also have a handout
and other literature explaining what these (and other) products are designed
to so. Craig
3. Article in H and H (Are wood guys good guys?) From: [email protected]
Date: Wed, 6 Mar 1996 13:22:56 -0500 To: [email protected] Subject:
"Where there's smoke, there's nutrients" This article in the March
issue of Hearth & Home caught my eye. If this is the case, could it be that
Mary J. Rozenberg and all the other tree huggers anti-wood burning campaign
is infact really promoting the negative effects of acid rain? Maybe we should
send this article to these people. _______________________________________
end of digest
03/08/96
1. Comments about the "Wal-Mart" thing (Tim Nissen)
2. More Comments (Gerry Hare)
From: [email protected] Date: Fri, 8 Mar 1996 01:49:43 -0500 To: [email protected]
Subject: Re: Hearth Digest Two things: One, with all of the pissing and
moaning lately about the demise of the specialty retailer in the hearth
products busines, I can't help but play devil's advocate: what products
can you think of that better lend themselves to specialty retailing than
hearth products? They are complicated, expensive, potentially lethal if
not properly installed, heavy, mysterious and the consumer only buys them
occasionally. In addition, the array of products available is constantly
changing, and overall improving. The stoves we sell now are much better
than the stoves we used to sell, and therefore, there are good reasons to
replace the old one. The problem, I think, is that few dealers are really
doing the job of specialty retailing. They truly don't offer very good installation
or repair service. Craig Issod got put on hold for ten minutes at Circuit
Computer. Big deal; how many of you have more than one week backlogs in
your installation or service departments during the season? How many phone
calls get returned the next day? How many times do you need two trips to
fix something because you lack the right spare parts? How much time do you
waste shuffling through stacks of papers? Dealers lack good information
systems. How many use a computer for anything? Produce monthly financial
statements? How many dealers have nice looking, well merchandised stores?
One of the best short pieces I've read recently is Richard Wright's editorial
in the March "Hearth N Home:" "Look In The Mirror."
He concludes: "Perhaps it's time to reassess and redifine your business
and its goals. The exciting part is that you are tolally in control of that
process - not the competition." As for me, I'm going to dust off the
old business plan, take a hard look at everything we do, set some objectives
and plan for the year to come, and strengthen our specialty retail hearth
business. Thank God it's tough; otherwise Costco & Home Base would be
creaming us. Second, I'm curious about the doings with VC, CFM and Majestic.
We sell VC and have for about twelve years (it's a love-hate relationship),
but the other two companies are somewhat unknown to us. How about some help?
Do they make good products? Is this a marriage made in heaven? Are they
good to do business with? Where are they strong or weak? Should I buy some
CFM stock? What sort of book value and PE ratio does it sell for? Where
have you found financial information?
2. Date: Fri, 8 Mar 1996 08:11:14 -0500 X-Sender: [email protected]
Mime-Version: 1.0 To: [email protected] From: Capt Gerry Hare <[email protected]>
Subject: Wallmarts I have also experienced the same unfavorable customer
service from the good folks at computer city, and many other large retailers.
But recently I have found that The customer service of companies that deal
with the internet seems to be a more productive way of solving problems..
A case in point.. I have a rather expensive Video fish finder for my other
passion (fishing). The poor unit received a little damage the past season
and I decided to Have the manufacture look at.. The supplied a toll free
number to call with the unit but after spending close to 45 min. on the
phone attempting to contact a service rep. I reached the end of my rope,
and hung up..Then I located the manufacture on the internet, and dropped
them a line describing my woe's, that was at 9:00 AM.. at 10:30AM ,I received
a reply with the authorization to return the product for warranty work..
I believe that solving customer service problems and sales via internet
will be a avenue that both the large and the small retailer. Having a customer
service or even sales department..on the net is the way that any small retailer
can compete on level ground with any large retailer, lets see how long it
takes them to wake up.. Capt Gerry Hare C/O Energy Alternatives 395 Mercer
Street Hightstown, NJ 08520 [email protected]@aol.com.
_____________________________ end of digest
03/08/96#2
1. Anybody know Paul Stegmeir's email, fax or phone #.
2.Follow up on our gravity-vent insert explosion
3.Response to Tim, Wal-Mart
1. To: [email protected] Subject: Paul Stegmeir article in Hearth and
Home X-URL: http://hearth.com/members.html Hello Craig, (Note from Craig-
Can anyone help these folks ?) Do you know if Mr. Stegmeir has an E-Mail
address. Richard would like to correspond with him.... Or do you know where
we can contact him? Thanks, Pat Kerr
2.From: Jim Butchart <[email protected]> Organization: The Fireplace
People @ Hearth & Color Shop MIME-Version: 1.0 To: Hearth List <[email protected]>
Subject: Follow up on our gravity-vent insert explosion This is a follow-up
to an earlier post where I told you about an explosion a customer of ours
experienced. The main point in that post was that we as dealers and installers
have to respond immediately to this kind of situation to keep other "damages"
to a minimum. We did this and the customer is very happy with his new dv
inserts. The point of this post, however, goes beyond providing a quick
response. I have always assumed a draft hood provided some measure of safety
from down drafts. We are pretty confident that what happened in our incedent
was that we got a downdraft and the draft hood could not relieve the pressure,
or could not draft because of a tight fitting surround. The flame and pilot
were then extinguished either because of lack of oxygen or a build up of
flue gases. In any case the thermopile was hot long enough to keep the valve
open, filling the box with gas. The ignition was probably provided by a
second insert's pilot that shared the same "see-through" fireplace.
The point I want to raise is this... how can a draft hood be cerified as
safe, or even workable, if it is enclosed inside a fireplace. Every non-dv
insert I sell, except one, has the draft hood behind a surround that provides
no air flow for the drafthood. What makes it even more crazy is that I have
one model that has two fans thatdraw their air from the same fireplace as
the draft hood. The solution to that problemis to install spacers that keep
the surround out away from the fireplace. The chance of a homeowner or a
builder installing the unit without using those spacers is pretty great.
The chances that a person could die of CO poisoning are even greater in
my humble opionion. My understanding of the test procedure for inserts is
basically the same as it is for a freestanding unit. The drafthood is tested
with the insert not installed in an enclosed fireplace. Is that true? Seems
to me that when a drafthood is isolated from free air, that it will not
work. Any downdraft, or no draft will influence the burner and drive the
the CO levels to intolerable levels. I sure would like to see the standard
looked at and if nothing else, have the inserts tested in a real-world environment
with stock surrounds in place and see if the drafthood even works with a
downdraft. It would make a lot more sense if the drafthood got its air from
the room instead of the fireplace. -- ____________________________________
Jim Butchart [email protected] "Do or do not. There is no try."
- Yoda Santa Rosa, California http://www.HearthShop.com
3.From: [email protected] Date: Fri, 8 Mar 1996 21:41:06 -0500 To: [email protected]
Subject: Re: Hearth Digest 3/8/96 Quick response to Tim, Wal-mart... Not
having the history that most folks in the industry do, but having visited
many, many fireplace shops, I'd have to agree 100% about the lack of ability
to handle all the details needed to run an efficient, effective shop. One
doesn't have time to think about a way to manage those details, much less
the money to buy a computer, nor learn how to use one. You've probably heard
the story about the man who was walking in the woods and came across a logger
sweating heavily as he cut slowly and painfully through the wood. After
watching for an hour or so, the onlooker realized that the logger's chain
saw needed sharpening. He tactfully questioned the logger about sharpening
his saw to make the work faster and easier. The logger responded that he
was so far behind that he couldn't take the time to sharpen it. We, in this
growing group, know we have to continually sharpen our computer skills (as
well as all the other skills needed to keep a fireplace/stove business going).
Craig, you're doing several workshops at EXPO and might get to many who
haven't yet become computerized. The best way to get to the majority of
shops is through the industry journals? Have any of you submitted articles
to "Hearth and Home" or any of the others? We all should be constantly
assessing what we're doing and how we're doing. The problem is that the
analysis could lead to no time for sharpening! It's so easy to ignore something
that is difficult to do, whatever that may be. I, personally, have no flare
for decorating. We have a very visible window in our store in Portland,
OR. I know it can bring customers in or turn them away. We look at other
stores on the street to determine what is eye-catching, but we can't seem
to make an inviting window. Any ideas? The comments you all make in each
Hearth Digest are very helpful. Thanks for all your time. ___________________________________________________________________________
End of digest Send posts to [email protected]
03/10/96
1. RE: Paul Stegmeir phone # - From [email protected]
2. Lessons Learned from nasty Story
1. RE: Paul Stegmeir phone # - From [email protected] Paul's e-mail address
is currently "in for repairs" -- it's new and not all the bugs
are worked out yet. He or I will let you know when it's working. In the
meantime, his phone number is 612/644-3848, and fax is 612/644-7403. Dave
Johnston DSJ Technical Services [email protected] ________________________________
2. Lessons Learned from nasty Story >>From: [email protected]
(Norman Potter, Tubmakers Stoves) >> I want to thank you and Jim Butchart
for getting Jim's Nasty Story >>out-and-about through your network.
And Tim Nissen too for his >>contribution. Those letters were important
reminders to me of the necessity >>for "customer crisis"
training. I've reviewed them with everyone on my >>staff. All my staff
now knows--if they didn't already--when something bad >>happens with
one of our products in a customer's home, you pull out all the >>stops
and do whatever you can to take care of that customer. Anything less >>will
multiply the pain. >> So for me this is a great example of the advantages
we all gain >>from staying in touch and sharing our experiences. Thanks
again. >>Sincerely, >>Norm Potter
03/15/96
1. Please come and meet the webmaster and netheads ! (Craig Issod)
2. Vermont Castings and CFM.....the first problem report ? (Jim Butchart)
3. Leaving HEARTH - Bye Bye , Tracy (Tracy Wurtzel)
In this pre-show issue:
1. OK, folks....Martha (my childhood sweethearth and current wife of 23
years) has gone overboard ! She's rented a hospitality suite on the fourth
floor of the Omni for Thursday Evening .... so , instead of having our little
get together in our room, we now have a larger area. She's stocking it with
snacks, beer, wine, soft drinks and deserts ..... and expects all members
of this list to stop by and meet each other. So, this is your offical and
personal invitation. If you are reading this message, and if you are going
to Charlotte, we would love to say hello. The Time: 7:30 PM to 10:00PM on
Thursday The Place: Omni Charlotte - Room 402 (look for sign outside door)
Please come....If all this food goes uneated, we'll be really bummed. Again,
no RSVP needed, but if you want to email that you're coming, at least I'll
know to show up myself. - [email protected] (Craig Issod)
2. From: Jim Butchart <[email protected]> Organization: The
Fireplace People @ Hearth & Color Shop MIME-Version: 1.0 To: hearth
list <[email protected]> Subject: CFM, Majestic, VC A few posts
back, Tim Nissen was curious about CFM, their products, and where they were
traded (stock). This is a pretty slow responce to that but I'm more inclined
now to give my impressions of that company. (I have an ax to grind in other
words) For the last two years CFM (Insta-Flame) has been my number one gas
vendor and my number two vendor for total purchases. They have a very deep
product line. Lots of DV fireplace models, trim options, freestanding models,
inserts.. the whole package. Very few problems. In three years I have replaced
two blowers and one valve. The problem I now face is that since they acquired
Majestic, CFM released all of their reps and gave the complete sales responsibility
to Majestic. So today I found that Majestic is referring inquires of Insta-flame
buyers in my area code to the Majestic distributor in my town, a sheetmetal
shop. They apparently don't know I exist even though I buy at distributor
levels. This past fall I remodeled my store around eight of their fireplaces
and inserts complete with custom mantels. This weekend I have a 20 x 30
outside burn display at a homeshow where CFMs products are featured... and
I don't know right now if I can even buy from them. I've been told I have
to wait until the show to get any info on pricing and early-buy opportunities.
So I now have over night competition from low ballers and my showroom will
be theirs as well. It's now 2:50 am and I still can't sleep. - Jim Butchart
[email protected] http://www.HearthShop.com Hearth & Color........(707)526-3322
Retail Fireside Specialties..(707)526-3325 Wholesale "Do or do not.
There is no try." -Yoda ____________________________________________________________________________
3.From: [email protected] Date: Fri, 15 Mar 1996 18:29:41 -0500 To: [email protected]
Subject: A farewell I look forward to seeing all of you at this year's Hearth
and Home EXPO in Charlotte. I must tell you, however, this will be my last.
I am going back into the world of politics and lobbying and will miss the
good honest folks of the hearth industry. I wish all of you well and hope
the citizens of our country remember the bitter cold of this winter in next
year's sales. Tracy Wurzel - Executive Director Hearth Education Foundation
________________________________________________________________________
end of digest Oh ! Jotul USA extends an invitation to the members of this
list to stop by their booth...see HearthNet and their web site running on
a local computer, and check out their new products including a NON-CAT stove,
a Gas Fireplace Insert (Direct Vented), and direct-vent classic stove.
03/18/96
1. Leaving for Charlotte
Craig Issod writes: I'm leaving early Monday for NC (taking a few days in
Asheville first)..so this will be the last post. Two things: 1. Netheads
(and any interested parties) reception Room 402 , Omni Thursday evening
- 7:30 to 10:00 - Please come and meet some of your fellow netizens...come
late if you have other meetings, but come ! We have food, Wine and Beer
- so we need the mouths to consume it ! 2. Show coverage..For those not
attending the show, I hope to be able to email some highlights from Charlotte.
In addition, we will be posting POST-SHOW impressions, etc. in the club
area after the show...So, for those of you going to the show..submissions
are welcome...you'll see me around the show wearing my stupid "See
us at HearthNet" buttons (don;t fret, I have plenty to give out!) ____________________________________________________________________________
03/26/96
1. Welcome Back fro Charlotte
Hello all, and welcome back (for those who went). I'll not waste a lot of
email space with all details about the show...but I would like submissions
on what folks thought was hot, etc......I will incorporate these submissions
into a long piece that will be places in the members only section. My personal
impression of the show: 1. Not too much new....just everyone continuing
to jump on the gas products bandwagon and improve their existing products.
2. Strong feeling (heard comments from folks talking) that "2/3's of
the exhibitors here will be out of business soon"....I guess folks
are thinking about the consolidations and oversupply of gas products. 3.
Revolutionary talk from Retailers..overheard " getting together in
buying group" "won't buy from brand X, cause they are selling
thru different channels" and other such talk....remains to be seen
where it's going, but if I was a manufacturer, I would be concerned. By
the way, the Netheads party was real cool, and we probably had 30 to 35
folks there at all times of the evening..we even had a guitar and harmonica...now
, what other party had Eric Clapton and Jimi Hendrix live ? My thanks to
Ken (at Direct Fire) for the suggestion. Further reports and suggestions
as I receive them. Craig
03/28/96
1. What was up in Charlotte ? (Jim Butchart)
1. What was up in Charlotte ? (Jim Butchart) > I would like submissions
on what folks thought was hot, etc.... What was hot? Not the weather. Down
right brisk for us wimpy Californians. But the sun was out and there were
a lot of smiling faces. Wasn't Charlette a "neat!" city? I was
impressed! As far as the show went... I thought the seminar selection was
terrific. I came home with a bunch of tapes because I couldn't attend nearly
as many sessions as I would have liked. Part of the duties of being a rep
is putting in time at booth(s!). Part of the duties of a retailer is scouting
product at a lot of booths! So I put in a lot of hours on my feet and have
the blisters and tons of literature to prove it. I love the shows! It was
good to see a bunch of you at the Gathering of the Netheads. It was a kick
to meet Craig for the first time even though he and I have been working
on the HPA website together. Just another magical element of the InterNet
when two guys three thousand miles apart, on opposite coasts, can put a
website together in a matter of a few weeks. No phone calls. No snailmail.
Another thing I learned at the show was the fact that there are a LOT of
folks monitoring this group without offering any input or response. A verbal
response apparently works for them. I recieved a few. Mostly good. From
one a message was relayed that my comments were not appreciated. I will
reserve my comments about loyalty and turning your back on the little guys
that put you on the map. All in all I had a great time schmoozing. I had
a downright lousy time with my flights however. A total of six flights because
of missed connections in both directions. It could have been seven flights
but I missed the last one so I got a bus ride instead! And to top it off
they lost my luggage both ways as well. Next year the show is in Reno and
I can drive there! ____________ Jim Butchart [email protected] http://www.HearthShop.com
"Do or do not. There is no try." -Yoda __________________________
end of digest send posts to [email protected] Don't forget...username:hearth
and Password:fire to get into the "members only" area at http://hearth.com/news/club.html
Achives of this list can be found there. _____________________________________________
03/30/96
1. Boring Charlotte - and is onyone doing business on the NET ?
2. Help with sources and parts
1. From: [email protected] Date: Wed, 27 Mar 1996 19:08:17 -0500 To: [email protected]
Subject: The show. Sorry I didn't have time to stop and say hello but I
did have a few thoughts about the show. I was there on Friday night, All
day Saturday and briefly Sunday. I thought it was a smaller crowd than normal.
I thought Charlotte was boreing ( seemed like half of the shops in the area
were closed or out of business). On the other hand I am very interested
to know if anyone is listed on (these Internet ) services are getting business
because of it. Please respond via E mail at [email protected] _________________________________________________________
2. Help - From [email protected] (Craig Issod) Two requests from some
folks out in cyberspace Know anything about environmentally-friendly, energy-efficient
kilns for making charcoal? (This one is from a friend who operates a world
wide charity helping native people all around the world live better) Please
reply to [email protected] From:
[email protected] (MR BOB H WILSON) To: [email protected] Subject:
Kent Wood Burning Stoves Do you know if Kent Stove manufacturers are still
in business in New Zealand? I have a Kent stove and need parts. Could you
please let me know what their address and phone number is if they're still
around. If not, could you please direct me to a distributor who still might
stock Kent parts. Thank you. Please respond Bob directly ______________________________
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