Hearthlist Digest #247 - Friday, December 18, 1998 Marco Recall by "Craig Issod" <[email protected]>
(back) Subject: Marco Recall From: Craig Issod <[email protected]> Date: Fri, 18 Dec 1998 16:07:45 -0500 (EST) Those who sell or service Marco products should read the press release below. For Immediate Release Contact: Russ Rader December 16, 1998 (301) 504-0580 Ext. 1166 Release # 98-038 CPSC, Marco Alert Consumers to Gas Fireplace Recall Due to Fire Hazard WASHINGTON, D.C. - In cooperation with the U.S. Consumer Product Safety Commission (CPSC), Marco Manufacturing Inc., of Lynwood, Calif., is re-emphasizing the recall of more than 22,000 gas decorative fireplaces to repair their vent systems. If the interior vent pipe separates from its connection to the exterior wall of the house, hot exhaust gases can start a fire inside the wall. Marco and CPSC are aware of 22 fires involving these fireplaces. Several of these fires caused extensive damage. No injuries have been reported. The Marco gas fireplaces subject to this recall have a sealed glass-front panel and vent systems that exit the house through the side wall. The fireplaces can be identified by a six or seven digit model number starting with 794 or 797. These model numbers can be found on a label inside the unit's lower grill door. Most of the fireplaces have model designations that include the letters, "CCT." Older models have the designation "MGC36DV." The model designation can be found on the owner's manual. Gas appliance, and hearth and fireplace distributors and dealers sold these fireplaces from February 1993 through November 1997 for about $1,000, and the separate vent system for about $140. Most of these fireplaces were installed during new home construction. Marco already has repaired about 9,000 fireplace vent systems since July 1998. All other owners need to stop using these recalled fireplaces immediately. Marco will arrange for free repair of recalled fireplaces. For additional information, assistance in determining if you have a recalled fireplace or to arrange for a free repair, consumers should call Marco at (877) 413-9850 between 7:30 a.m. and 4:30 p.m. PST seven days a week. Consumers can access Marco's web site at: www.marcofireplace.com/recall.html. Earlier this year, Marco agreed to notify all consumers who have these recalled fireplaces and make the repairs. However, this alert is being issued because not all consumers have been notified by the company about the fire hazard and repairs have not been completed. The U.S. Consumer Product Safety Commission protects the public from unreasonable risks of injury or death from 15,000 types of consumer products under the agency's jurisdiction. To report a dangerous product or a product-related injury and for information on CPSC's fax-on-demand service, call CPSC's hotline at (800) 638-2772 or CPSC's teletypewriter at (800) 638-8270. To order a press release through fax-on-demand, call (301) 504-0051 from the handset of your fax machine and enter the release number. Consumers can obtain this release and recall information at CPSC's web site at http://www.cpsc.gov or via Internet gopher services at gopher.cpsc.gov. Consumers can report product hazards to [email protected]. To establish a link from your web site to this press release on CPSC's web site, create a link to the following address: http://www.cpsc.gov/cpscpub/prerel/prhtml99/99038.html. #### 121698, CPSC, MARCO ALERT CONSUMERS TO GAS FIREPLACE RECALL DUE TO FIRE HAZARD Editor's Note: To access a full-color version of the product photo in JPEG (JPG) format, go to this press release on CPSC's web site at: http://www.cpsc.gov/cpscpub/prerel/prhtml99/99038.html To download, place the cursor on the image, click and hold the mouse button (right mouse button for PC users), and use the "save as" menu to save the image to your disk.