Hearthlist Digest #527 - Thursday, November 9, 2000
 
Re:crickets
  by <[email protected]>
Pricing errors
  by "Jeff Palmer" <[email protected]>
 

(back) Subject: Re:crickets From: <[email protected]> Date: Wed, 8 Nov 2000 21:51:03 -0500   dagan industries carries brass cricketts 800-654-5979 Greg H. A cozy fireplace.    
(back) Subject: Pricing errors From: "Jeff Palmer" <[email protected]> Date: Thu, 9 Nov 2000 11:05:20 -0500   My .02 worth (which is probably overvalued) is to take care of the customer, try to work out a resolution with the manufacturer, and go on with profitable business. If you have a good relationship with the manufacturer (meaning not scewing them for warranty work for improper setups, claiming damaged product, etc.), it will be an absolute non-issue. Although, having said that, if some people are not smart enough to read a ballot, it makes the whole game tougher!!!