Hearthlist Digest #526 - Wednesday, November 8, 2000 pricing errors by "R/P Kerr" <[email protected]> (no subject) by "Craig Issod" <[email protected]> RE: Where do we stand on the environment? by "John Gulland" <[email protected]> Yes to the Clean Air and Water! by "Coosa Stove & Fireplace" <[email protected]> Re: Where do we stand on the environment? 0 by "Dave Kuhfahl" <[email protected]> brass crickets?? by "Noel Gilmore" <[email protected]> (no subject) by "Rebecca Taft" <[email protected]>
(back) Subject: pricing errors From: "R/P Kerr" <[email protected]> Date: Wed, 8 Nov 2000 11:50:15 -0500 Speaking of ethics: A manufacturer publishes a list price with an error. ($50 instead of = $150.) Dealer has an order for the item at the published list price - $50. Dealer phones the mfg to confirm the list price since it seems too low. Service representative confirms the price as the list price. Dealer orders one for the client and several more of the items. The items come in and are billed at twice the published list price ($100). Woops - they realize they made a mistake in the price list and will take back the items. Customer still wants the item but at the original price - $50. Who should eat the difference?
(back) Subject: From: "Craig Issod" <[email protected]> Date: Wed, 8 Nov 2000 11:52:36 -0500 At 6:23 PM -0500 11/7/00, R/P Kerr wrote: >Customer still wants the item but at the original price - $50. >Who should eat the difference? Obviously since the manufacturer confirmed the price, they should eat this one situation. But then again, we're about to appoint a president based on the improper printing of a ballot by one individual in Palm Beach, FL ! Remember the Buddhist maxim - there is no such thing as justice! ------------------------------------------------------ Craig Issod HearthNet at http://www.hearth.com [email protected] Everything your Hearth Desires ------------------------------------------------------ ------------------------------------------------------
(back) Subject: RE: Where do we stand on the environment? From: "John Gulland" <[email protected]> Date: Wed, 8 Nov 2000 11:53:25 -0500 Craig asked: "Are we environmentalists...or are we simply business people looking out for our own interests?" An excellent question, although I suspect that most in the industry are too busy looking out for their own interests at this time of year to answer it. = Even an enthusiastic environmentalist can be distracted by overwhelming time demands and an installation schedule that stretches to the horizon. ----------- Craig, I'm guessing that you already know the answer to your question. = That as individuals we may consider ourselves environmentally responsible and concerned, but together "we" are just another industry pushing an agenda of = self-interest without regard for moral or environmental considerations. The industry is = now too diverse, its umbrella just too big to expect its members to reach = consensus on environmental issues. Unfortunately "we" continue to promote = unnecessarily polluting and wasteful products and resist any moves to restrict their use because some members make their living selling them. The idealism of a youthful industry is gone. We have matured and with = maturity has come prosperity and complacence. In practical terms it looks to me = like environmentalism can only be practiced outside the formal industry = structures, no longer within them. Regards, John
(back) Subject: Yes to the Clean Air and Water! From: "Coosa Stove & Fireplace" <[email protected]> Date: Wed, 8 Nov 2000 11:54:06 -0500 Craig, I am pleased by your comments on our stewardship (or lack thereof) concerning the environmental questions. I have to bite my tongue and = grind my teeth when a customer states that they don't care about the EPA rating because they are going to burn whatever they want anyway and wish we could go back to the big 'ole heaters. We all have to breathe the same air and drink the same water. There's not enough money in the world to compensate for those two things when they are gone. I hope the hearth industry will continue to make strides in creating more efficient and less polluting products. Toni Bahn Coosa Stove & Fireplace
(back) Subject: Re: Where do we stand on the environment? 0 From: "Dave Kuhfahl" <[email protected]> Date: Wed, 8 Nov 2000 11:55:02 -0500 Where do we stand on the environment? Craig, You bring up good points. It is difficult for the HPA to be environmental, or even handed across the industry. There are too many constituents involved. There are environmentally effective products in our industry and environmental albatrosses. Efficiency? Does anyone really care? It will be interesting to see how the Canadian P4 story plays out. Will consumers move on from a product that has the arrow on the left? Will we change a culture of opulence and waste? Will 4 cylinder cars come back? Unfortunately, it might be inevitable for the pendulum to swing on environmental/ social issues. The "Love Canal" generation has forgotten. Didn't we trust the people then? The paint issue is difficult. We don't yet have good alternatives. If, given a 2-5 year "deadline" to comply, I am sure we can find a solution. The HPA needs to keep us all up to date. The Technology will ratchet up, and we move on. Some of our constituents will sell the technology worldwide make a killing, and the cycle continues. That works for everyone. That's what makes this country work so well. When things get out of hand, we'll vote in new leaders, suffer the changes, improve, get complacent, etc.. Are we environmentalist? We contibute to it and market it when it makes business sense, and avoid the topic when it doesn't. Alot depends on what the buying consumer cares about. Dave Kuhfahl It's tough not to be a little political on Election Day. GET OUT AND VOTE!
(back) Subject: brass crickets?? From: "Noel Gilmore" <[email protected]> Date: Wed, 8 Nov 2000 12:14:22 -0500 I've promised several customers that I'd be getting in brass crickets (NOT the boot jack kind...the kind with the "skinny legs & all") but now find that my old source, Vogelzang, no longer carries them. Anyone know where I can get them? Thanks for any info. Noel Gilmore Autumn Moon Fireplaces
(back) Subject: From: "Rebecca Taft" <[email protected]> Date: Wed, 8 Nov 2000 12:16:15 -0500 --=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D_-1238418715=3D=3D_ma=3D=3D=3D=3D=3D= =3D=3D=3D=3D=3D=3D=3D Content-Type: text/plain; charset=3D"us-ascii" ; format=3D"flowed" Hi, I have a hopefully simples question that I havent seen answered anywhere on your web site. I baught a "stovepipe" thermometer. I cant reach my stovepipe, so I put in on the griddle on top of my stove. Are my temperatures going to be differnet or register differently using it this way. In other wors if surface temperature of the griddle per my manual should reach above 750 degrees, is this thermometer going to accurately tell mee when it is 750 degrees, or is the temperature scewed for measuring the STOVEPIPE'S temperature? Thanks Rebecca Taft --=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D_-1238418715=3D=3D_ma=3D=3D=3D=3D=3D= =3D=3D=3D=3D=3D=3D=3D Content-Type: text/enriched; charset=3D"us-ascii" <fontfamily><param>Arial</param>Hi, I have a hopefully simples question that I havent seen answered anywhere on your web site. I baught a "stovepipe" thermometer. I cant reach my stovepipe, so I put in on the griddle on top of my stove. Are my temperatures going to be differnet or register differently using it this way. In other wors if surface temperature of the griddle per my manual should reach above 750 degrees, is this thermometer going to accurately tell mee when it is 750 degrees, or is the temperature scewed for measuring the STOVEPIPE'S temperature? Thanks Rebecca Taft </fontfamily> --=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D_-1238418715=3D=3D_ma=3D=3D=3D=3D=3D= =3D=3D=3D=3D=3D=3D=3D--