Hearthlist Digest #189 - Thursday, August 13, 1998
 
New Guy with Question
  by "Mike Achenbach" <[email protected]>
Vent free odors
  by "Condar Company" <[email protected]>
 

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Subject: New Guy with Question
From: "Mike Achenbach" <[email protected]> (by way of
 [email protected] (Craig Issod))
Date: Wed, 12 Aug 1998 21:56:42 -0400 (EDT)
 
I'm not sure where this question will end up (new to all this) but I will
sure be appreciative if any one has any suggestions/responses. I work for
Colonial Hardware in Norfolk Va. and we are the biggest retailers of gas
logs for many miles around. We recently expanded our hearth shop to display
51 "operable" units - which we think is pretty impressive ??? anybody know
of any comparables?  We sell 70% unvented and that's where I come in - I
head up our service department (been involved only 3 years now) - and
unvented means "servicing" - actually makes me very happy ha ha. My
question has to do with our desire to put together a "service contract" to
sell at the time of original log purchase. Ideas on the verbiage (or a
copy of an actual existing contract) would be great.
    I've been factory trained on Petersen G7 burners and the full line of
Appalachian burners and be happy to help some one who might come up with a
problem on either one. Those are our 2 biggest sellers, we also sell
Empire, Rasmussen, Vermont Casting, Martin, Golden Blount (any body see
that vented "Texas Bonfire" - best looking log I've ever seen).
    I know I love surfing through all our fellow hearthshop comrades - and
I also feel this internet is the greatest.
                                            Thanx for any response
                                                    Mike Achenbach
[email protected]
 
 
 
 
 

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Subject: Vent free odors
From: "Condar Company" <[email protected]> (by way of [email protected]
 (David Issod))
Date: Thu, 13 Aug 1998 10:52:05 -0400 (EDT)
 
>From Greg McCarren
[email protected]
 
In selling products to help deal with odors associated with vent free
appliances, I'm convinced that some of the odors reported are due to
recycling of existing contaminants in the home through the burner.  Pet
hair, carpet fibers, household chemical fumes, and other substances can all
be malodorous once they are burned (or partially burned) by the vent free
unit.  The retailer is left in the tough spot of having to tell customers to
clean their houses more often, but this will certainly help in some
situations.
 
The appliance manufacturers have gotten away from stressing the need to
ventilate the structure when these units are being used, but this will solve
a number of problems retailers are dealing with, especially humidity, odors,
and ODS shutdown.  If you don't vent the unit, you've got to ventilate the
house.