Hearthlist Digest #186 - Monday, August 10, 1998
 
Re: Vent Frees
  by "Polly Barnes" <[email protected]>
Pilgrim needs beta testers
  by "Jim Butchart" <[email protected]>
Special Dealer Info
  by "Sue Kalish" <[email protected]>
 

(back)
Subject: Re: Vent Frees
From: "Polly Barnes" <[email protected]> (by way of [email protected] (David
 Issod))
Date: Sun, 9 Aug 1998 22:15:59 -0400 (EDT)
 
How about the VC Catalytic Vent Free?  I think that is eons ahead of the
others.  I personally cannot smell anything from that stove.
Polly
 
 
 
 

(back)
Subject: Pilgrim needs beta testers
From: "Jim Butchart" <[email protected]> (by way of [email protected] (David
 Issod))
Date: Sun, 9 Aug 1998 22:16:57 -0400 (EDT)
 
Pilgrim Hearth Wares has completed the beta phase of its online ordering
system.  When you visit the site you will see that anyone can configure a
custom screen and get a price, but only a registered dealer can place an
order.
 
We would like to invite all of you net-heads to test the system and leave
your comments and suggestions.  In this beta phase we won't put the orders
into production so go ahead and make up whatever you want.
 
The address is http://www.pilgrim-online.com
 
Jim Butchart
[email protected]
 
 
 
 

(back)
Subject: Special Dealer Info
From: Sue Kalish <[email protected]> (by way of [email protected]
 (David Issod))
Date: Mon, 10 Aug 1998 17:48:24 -0400 (EDT)
 
Notice to Dealers!  Don't forget to purchase your
copy of the HPA Retail Sales Training Program.
This training tool was specifically created to
teach specialty dealer sales associates the fine
art and science of making sales.  Don't have time
to teach your new people how to sell hearth
products?  Want to make sure that you cover all
the points of a successful sale?  This training
program was designed just for you.  Call Sue
Kalish at 703-522-0086 to order to obtain more
information.  Don't let your competition make the
sale you should have made.  Be ready for fall!
 
Borrowing from the Publishers' Clearinghouse -
Watch your mail for HPA's newest member benefit.
HPA is currently working with Business Resources
Services, Seattle, WA on a study of retail
operating performance for dealers in the US and
Canada.  Financial medians and operating ratios
for the group as a whole will be published as well
as sorts based on sales volume, geographic region,
and a high profit group.  This survey is an
outgrowth of several very popular financial
management seminars taught by Pat McGraw at the
Reno and St. Louis EXPOs.  There simply is not any
reliable industry data nor case studies at this
time.  As seasonal specialty retail businesses,
hearth stores face some unique challenges and
opportunities in managing their financials and
maximizing their return.  However, in order to
publish a report, HPA needs you to participate.
Please follow the instructions in the package you
should receive this week.  All information will
remain confidential.  All completed questionnaires
will be sent directly to BRS for analysis and
tabulation.  Special incentives apply if you send
in your completed questionnaire by September
15th.  If you have any questions, call Sue Kalish
at HPA.  Remember, if dealers don't submit their
data, there will be no industry report.  According
to evaluations received in St. Louis, generating
industry data is a benefit that many of our
dealers want.  Thanks.