Hearthlist Digest #284 - Tuesday, April 20, 1999
 
Re:HPA Show
  by <[email protected]>
EXPO report
  by "Ben Weathersby" <[email protected]>
 

(back)
Subject: Re:HPA Show
From: [email protected]
Date: Mon, 19 Apr 1999 22:46:23 -0400
 
Regarding HPA show....I found it much bigger, much less cluttered ,and
overall,a whole lot better than St. Louis! The burn area was the neatest and
cleanest Ive seen in years.To me a neat and clean area is of the utmost
importance, whether in the showroom or at a Trade show. It shows product
better and gives most everyone a better perspective as to how the products
will show in their stores.
Mr Mike
 
 
 
 

(back)
Subject: EXPO report
From: Ben Weathersby <[email protected]>
Date: Tue, 20 Apr 1999 12:34:29 -0400
 
>Subject: Where is everybody?
>From: Craig Issod <[email protected]>
>How about some comments about the show, new products, industry direction,
etc.?
 
A couple of observations about the Phoenix EXPO from the HEARTH Education
Foundation point of view:
 
The commitment of the industry to professional training continues at a
record pace. Attendance at HEARTH Certification Exam Prep Training seminars
was up 75% over the record numbers of the year before.
 
The debut of Hearth 101, the training program for new employees, was
phenomenal. This program apparently meets a pressing need in the industry
by providing technical fundamentals in the first manual and practical
applications for typical sales and customer service situations in the
second manual. We were writing orders and taking credit cards as soon as
visitors to our booth knew what Hearth 101 was. I have the sense that this
product will become a gateway to the profession for its users and a
solution to new employee training and employee turnover problems for shop
owners.
 
A great show for HEARTH and for a maturing industry firmly committed to
training and education. Kudos and thanks to HPA for strong support and
another well run, smooth operation.
 
Ben Weathersby
Program Director
HEARTH Education Foundation