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Satisfaction Ratings from 1 (best) to 5 (worst)
Satisfaction with unit=5-poor service
Satisfaction with dealer=5-poor service
Satisfaction with manufacturer=5-poor service
Other Information about the Home and Stove
Room Size (Square feet): | House Size:
Bought in 2009 , Price Paid: $
Location : , AZ , - Email of Reviewer:
Purchased from: Fireplace Retail Store - Flame Connection
Likes: None
Dislikes: Promotion scam
Comments: As you can see I have a pretty bad review of this stove. My complaint is more with the company than the item. You see I bought this stove and tried to get the free promotion "Blower". Its actually not a promotion but a scam. The dealer says Regency makes them pay for the blower. Since I bought my stove on sale they refused to give me the promotion. Every part of the stove is sold seperatly. They increase the prices on the accessories to make up for the cost of the blower. I think the Federal Trade Commision needs to look at this company and their false advertising.
* Dates that reviews were submitted were not recorded prior to Nov. 2004