
Satisfaction Ratings from 1 (best) to 5 (worst)
Satisfaction with unit=5-poor service
Satisfaction with dealer=1-very satisfied
Satisfaction with manufacturer=0-no rating/experience
Other Information about the Home and Stove
Room Size (Square feet): | House Size: 2,000
Bought in 2007 , Price Paid: $$1,780
Location : Grand Rapids , MN , USA - Email of Reviewer: michellebran@gmail.com
Purchased from: Fireplace Retail Store - Fireplace Lifestyles
Likes: Top loading feature.
Dislikes: Bypass very finicky, never seems to close all the way; very sloppy. Adjusting the pressure plate does absolutely nothing.
Comments: Had to replace the bypass rod within the first two weeks of owning the stove, but the new part did not solve problem. The latest is that the bypass would not close all the way and had no way of controlling the burn of the stove. The dealer is wonderful and will make sure we get a different stove (different manufacturerer.) If anyone is interested in this stove, I would think again, as this one is on its way back to the manufacturer. The best thing going for this stove is just the looks.
* Dates that reviews were submitted were not recorded prior to Nov. 2004