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Satisfaction Ratings from 1 (best) to 5 (worst)
Satisfaction with unit=5-poor service
Satisfaction with dealer=1-very satisfied
Satisfaction with manufacturer=5-poor service
Other Information about the Home and Stove
Room Size (Square feet): 2000 | House Size: 4500
Bought in 2005 , Price Paid: $1450
Location : Saratoga Springs , NY , USA - Email of Reviewer: pfaiola1@yahoo.com
Purchased from: Home Center/Hardware - Curtis Lumber
Likes: The P22 stove started promptly with the automatic ignition, the E stove did notstart at all.
Dislikes:
My 1st p22 had a curved wall where the door shut and was leaking smoke in the house (real good quality, HUH), the replacement stove would not work on level 3 or 4,and it kept over heating and shutting down.
Comments: I tried to get the unit repaired for 2 months, Breckwell finally sent a part that did not correct the problem. I called numerous times and could not get connected to the service dept, the one time I did get connected they could not diagnose the problem correctly to get it fixed, Curtis lumber could not even get through to them about the problem. Please do not buy this stove it will only give you problems. I also have a Brecwell E series that does not auto start 95% of the time, but it does run good when I use the starter fluid. 3 stoves from Breckwell and 3 problems. My name is Pat and call me (808-227-8760)if you wish to inquire about my problems with this poorly made product, maybe you can steer me towards a reliable manufacturer. Make sure who ever sells you a stove runs it for at least 48 hours and has a service dept with parts. Breckwell is not putting their stove through any kind of a good trial before they ship them out. After about 7 visits to Curtis Lumber they took the stove back and refunded my money, they did try to help me to no avail. This is a revised statement since I made errors in the earlier one. Patrick Faiola
* Dates that reviews were submitted were not recorded prior to Nov. 2004