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Satisfaction Ratings from 1 (best) to 5 (worst)
Satisfaction with unit=3-OK, not too bad
Satisfaction with dealer=5-poor service
Satisfaction with manufacturer=0-no rating/experience
Other Information about the Home and Stove
Room Size (Square feet): 1000 | House Size: 2000
Bought in 2004 , Price Paid: $1500
Location : Oak Lawn , IL , - Email of Reviewer: sonrisasati@yahoo.com
Purchased from: Fireplace Retail Store - fireplace and patio
Likes: This stove looks great and the glass seems to stay relatively clean.
Dislikes: We experienced the worst service ever from our dealer. In addition, we told the dealer that we wanted a stove to keep the house warm. Our sales person kept pushing this stove and told us that the other one that we liked would be too hot for our room - that we would not be able to stay in that room with that stove on. The stove he pushed, which is the one we bought, barely warms our room. We basically feel as if we lost a lot of money because it is not functioning the way that he claimed that it would. In addition, when it rains, water leaks through the stove. The dealer says it is normal. Does anyone know if this is true?
Comments: Overall, this would be a great stove for a smaller room.
* Dates that reviews were submitted were not recorded prior to Nov. 2004